Effective Date: September 14, 2024
Tire Cloud Inc. ("Tire Cloud," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in several ways to provide and improve the Service:
Information You Provide Directly
- Account Information: When you register for an account, we collect your name, email address, phone number, company name, and billing information.
- Profile Information: You may provide additional information such as your business address, logo, and business description.
- User Content: Information you submit through the Service, including tire images, product descriptions, pricing data, and inventory information.
- Communications: When you contact us for support or feedback, we collect the content of your messages along with your contact information.
Information Collected Automatically
- Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, actions taken, time spent on pages, and navigation patterns.
- Device Information: We collect information about the device you use to access the Service, including device type, operating system, browser type, screen resolution, and unique device identifiers.
- Log Data: Our servers automatically record information that your browser or device sends when you access the Service, including your IP address, access times, referring URLs, and crash data.
- Location Information: With your consent, we may collect approximate location information based on your IP address or device settings to provide location-relevant features.
Analytics
We use Firebase Analytics and related analytics services provided by Google to help us understand how users interact with the Service. Firebase Analytics collects information such as session duration, operating systems, device models, geography, first launches, app opens, app updates, and in-app purchases. This data is collected in aggregate form and does not personally identify individual users. For more information about how Google collects and processes data, please visit Google's privacy policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain the Service: To operate, deliver, and improve the features and functionality of the Service.
- Account Management: To create and manage your account, process transactions, and send you related information such as purchase confirmations and invoices.
- Communication: To send you technical notices, updates, security alerts, and support and administrative messages.
- Personalization: To tailor and personalize your experience with the Service based on your preferences and usage patterns.
- Analytics and Improvement: To monitor and analyze trends, usage, and activities in connection with the Service in order to improve our products and user experience.
- Marketing: With your consent, to send you promotional communications about products, services, and events offered by Tire Cloud. You may opt out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Safety and Security: To detect, prevent, and address fraud, abuse, security issues, and technical problems.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, analytics, customer support, and email delivery. These providers are contractually obligated to use your information only as necessary to provide services to us.
- Marketplace Listings: If you use the Service to list products on the Tires.org marketplace or other public-facing features, the product information you provide (such as tire descriptions, images, and pricing) will be visible to the public.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including law enforcement or regulatory agencies.
- Business Transfers: If Tire Cloud is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
- With Your Consent: We may share your information for other purposes with your explicit consent.
4. Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and secure data storage practices. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you become aware of any unauthorized access to your account, please contact us immediately.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with the Service. Cookies are small data files stored on your device that help us improve your experience, remember your preferences, and understand how you use the Service. The types of cookies we use include:
- Essential Cookies: Necessary for the Service to function properly, such as authentication and security cookies.
- Analytics Cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously.
- Preference Cookies: Enable the Service to remember your settings and preferences for a more personalized experience.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service.
6. Third-Party Links
The Service may contain links to third-party websites, services, or applications that are not operated by Tire Cloud. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through links on our platform. Tire Cloud is not responsible for the privacy practices or content of third-party websites.
7. Children's Privacy
The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to promptly delete that information. If you are a parent or guardian and you believe your child under 16 has provided us with personal information, please contact us at support@tirecloud.com so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Effective Date" at the top. We may also notify you via email or through a prominent notice within the Service. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
